Looking to add hand poured scented candles to your range?
We offer a delightful selection of hand-poured scented candles available in various scents and sizes. Every product is meticulously crafted in-house. You'll have access to a
comprehensive database of professional images, including cut-outs and lifestyle
shots, to help you promote our range.
Information for new stockists:
We warmly welcome applications from both online and brick-and-mortar stores. Each new stockist request is thoroughly reviewed to ensure a harmonious alignment with our values. We also take care to avoid proximity conflicts with our existing stockists and may occasionally close to new applications so that we are able to support our current stockists. Once you've completed the application form below, expect to hear back from us within 2-3 business days.
How to order
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Direct
Already have an account? Log in hereThe easiest way to order is with a trade account, which will allow you to order from our website, email or phone.
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Faire
Shop faireWe have partnered with Faire, the online wholesale marketplace, so that you can try our new products with Net 60 terms and free returns on your first
order! Plus, we won't be charged commission on any of your orders since you're an existing stockist of ours.- 60-day payment terms for eligible retailers
- Free returns on first orders
- 50% off the first order & 1 year of free shipping*
*Available for retailers who are new to Faire. Maximum discount of £200. Offer must be used within 7 days of retailer sign up. Limited time offer valid until September 30, 2023.
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Frequently Asked Questions
How can I place an order?
No matter how you prefer to order, you'll always have direct communication from us at all times. We love getting to know our stockists and always want to support you where we can.
You can order online by logging in here or if you have any questions please reach out to us via email: hello@ambustum.co.uk
What is your minimum order value?
Our minimum order is £147, with £10 carriage paid or £295 carriage paid. Mainland UK only.
We are able to offer overseas shipping with our wholesale partners, please get in touch for more information. Unfortunately we are not able to ship to Europe.
Can I change something on my order once I’ve placed it?
If you do wish to amend your order please contact us, and as long as your order hasn't packed we can update your order for you.
Please note: we cannot guarantee changes to an order once it has been placed.
There is a problem with my order. What do I do?
If there is a problem with your order please reach out to let us know so that we can put it right. In the event that an order arrives damaged or there are any discrepancies, please let us know by email within 5 working days of receiving the delivery.
Can I order over phone or email?
Yes, if you need any assistance, please contact us here
I don’t like something I’ve ordered, can I return it?
All orders are firm sale and we cannot accept any returns. We
will always do our best to provide you with as much information as possible before you purchase, but please let us know if something does not live up to your expectations.
What are your lead times?
Delivery is usually 10 working days from receipt of payment, please be aware that at busy times of the year and for large orders this might be longer. We will always let you know when we confirm your order.